General Glossary
Help Desk
A service offered to individuals within an organization that focuses on providing information and support to users.
Hierarchies
A group of Worktags arranged in an Organizational Chart structure, reflecting different roll-ups and enabling reporting at higher levels within the Hierarchy. Exists for specific Worktags. Worktags have Superiority if they are at a higher level in a Hierarchy.
Home
If enabled, Home becomes the default landing page for the user.