Announcements

Equifax Workforce Solutions Will Be Unavailable May 15 - 16, 2021

Equifax Workforce Solutions will be performing overnight maintenance activities from 11:00 p.m. on Saturday, May 15, to 9:00 a.m. Sunday, May 16, 2021. These maintenance activities may result in service interruptions for onboarding activities. 

NOTE: If you experience issues during the maintenance timeframe, log out and resume onboarding activities after 9:00 a.m. on Sunday.  

Please visit the Equifax Workforce Solutions Maintenance blog at status.equifaxworkforce.com for the most up-to-date information about the scheduled maintenance. 

 

Bookmark OneUSG Connect and Workday Direct Links For Simpler Access

 

 
 
 

Known Issues

The OneUSG Connect and Workday programs log Known Issues in ServiceNow. Issues that impact both systems or users will be cross posted on both issue pages.

 

  • OneUSG Connect Newsletter_teal 2020

    connecTECH Newsletter 5/7

    This biweekly newsletter is designed to keep you up-to-date on OneUSG Connect with important updates, tips, and resources., May 7, 2021

  • OneUSG Connect Newsletter_teal 2020

    connecTECH Newsletter 4/23

    This biweekly newsletter is designed to keep you up-to-date on OneUSG Connect with important updates, tips, and resources., Apr 23, 2021

  • OneUSG Connect Newsletter_teal 2020

    connecTECH Newsletter 4/9

    This biweekly newsletter is designed to keep you up-to-date on OneUSG Connect with important updates, tips, and resources., Apr 9, 2021

  • Workday Newsletter_teal 2020

    Workday Update 5/10

    Year-end Close Deadlines for Open Obligations, Enhancement to Find Expense Reports by Organization - CR, May 10, 2021

  • Workday Newsletter_teal 2020

    Workday Update 4/26

    Staples Punch-Out Price Increase, Administrative Pain Points Updates, Resolved Cognos Issue, Apr 26, 2021

  • Workday Newsletter_teal 2020

    Workday Update 4/12

    JAGGAER 21.1 release, AdminX Info Session, PI Quick View (Standalone) Issue, Apr 12, 2021

Additional Updates

System Updates

  • OneUSG Connect Query Listing 
  • ​Release 6.22 
    • OneUSG Connect will be down from 11:15 pm on Friday, April 9, 2021 to 7:00 am on Sunday,  April 11, 2021 to implement Release 6.22.  During this time:
      •  ESS, MSS, and Careers will not be available.​​
      •  KABA Time Clocks will be available for use but may display "Offline".​​
      •  OneUSG Connect Benefits will be available for use.​​
      •  W-2s will be unavailable to view, download, or print so please plan accordingly.​
    • Impact
      With Release 6.22, the process to submit time, approve time/absences, and request absences will be changing as we transition to the new Fluid Time and Absence implementation on April 11, 2021*.

      • The new Fluid Time and Absence update will impact:
        • Online Timesheet Users
        • Web Clock Users
        • Those with Multiple Jobs on Campus
        • Leave Benefits Eligible
        • Reports to Manager/Time and Absence Approver 
        • *With the exception of GTRI

For additional information please visit USG's OneUSG Connect Release Site.​ ​

Time and Labor/Absence Management Updates

  • When TechWorks is down, employees can still access their Web Clock via https://oneusgconnect.usg.edu/. Select “OneUSG Connect” under Active USG Employee.

  • When OneUSG Connect is down,  Web Clock users must track hours worked during the downtime using this document. Once the employee fills out this form, they must submit it to their manager or supervisor. Managers will then need to enter those hours directly onto the timesheet on OneUSG Connect once the system is back up.

  • Kaba Clock users must have an up-to-date Buzzcard (blue stripe at the top) in order to report their time. 
    • Cardholders (faculty/staff/students) who need to get a new card can call 404-894-2899 or email support@buzzcard.gatech.edu, Monday-Friday, 8AM to 5PM, to setup an appointment. There is no charge unless the card has been lost, stolen, or damaged.
  • Employees can only be paid if the time is appropriately reported via the time reporting process applicable to the employee (e.g., Online Timesheet, Kaba Clock, Web Clock). Failure to meet standard OneUSG Connect payroll processing deadlines will result in a delay in payment to employees. ​

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